In order to provide the freshest and top quality of flowers, substitutions may occur to create your bouquet or arrangement due to the availability of certain materials. Our florists will make every attempt to match the shape, size, style and color scheme of the flower products you purchased from our website, however it may not be possible to restore with 100% accuracy.(If you mind very much, please do not place this order.) The gift wrapping and packaging may also vary from what is pictured. If you have any further questions about our products, please contact our customer service.
- We offer our customers the most well-cultivated and freshest flowers. However, the state of flowers varies between seasons. Therefore, we encourage you to inquire before finishing your order.
- We offer customized bouquets in season, with good color arrangement.
- Avoid direct sunlight and give the water everyday, the period of fresh flowers is about 7 days.
- To have sufficient time for good communication between customers and us, we kindly ask you to leave at least 3 days to a week before you finish orders.
- We have on-line order service, please add the following LINE ID : @049beprp (Don’t be confused! This account word contains an “@”. )
- Customers who have urgent orders cannot choose flower color and style.
- If you need bouquets with other sizes, please contact with us and we will customize them for you.
- We offer good packing and shipping &delivery service.
- Our shipping and delivery service is limited to Taipei City.
- If you need order shipped to non-Taipei City, please contact with us at least a week before finishing the order. To preserve flowers during the shipment, we suggest you to use cold shipping service instead of economic shipping, and the former price is higher than the latter.